Privacy Policy

MadSportz("we", "our", "us") operates this platform on behalf of The Aurium Academy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our:

• Mobile application
• Web application
• Website

By using our platform, you agree to the collection and use of information in accordance with this policy.

a. Personal information

We may collect the following personal information:

• Full name
• Phone number
• Email address
• Date of birth
• Profile photo
• Parent/guardian details (for users under 18)

b. Usage and technical data

We may automatically collect:

• Device type
• IP address
• Browser type
• Usage activity (attendance, training sessions, performance tracking, app interactions)

c. Payment information

Where applicable, we collect:

• Transaction details
• Billing-related information

Payments are processed securely through third-party payment providers.

d. Location data

With your permission, we may collect:

• Real-time or approximate location data for features such as nearby sessions or events

We use the collected information to:

• Manage academy operations (attendance, sessions, fees)
• Organize leagues, tournaments, and events
• Communicate via notifications, email, and messaging platforms
• Improve platform functionality and user experience
• Ensure safety, compliance, and fair play

We may share your information with:

• Coaches, managers, and administrators
• League and tournament organizers
• Payment service providers
• Communication service providers

We do not sell your personal data to third parties.

Our platform is used by minors. Therefore:

• Users under 18 must register with a parent or guardian
• Parents/guardians may request access, correction, or deletion of their child’s data
• Additional safeguards are applied to protect children’s information

We take reasonable measures to protect your data, including:

• Secure data storage systems
• Encrypted communication
• Role-based access control

However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal data:

• For as long as the account is active
• As necessary for operational, legal, and competition-related purposes

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where applicable

Our platform may integrate third-party services such as:

• Payment gateways
• Messaging platforms
• Analytics tools

These services operate under their own privacy policies.

We may update this Privacy Policy from time to time. Continued use of the platform after updates constitutes acceptance of the revised policy.

MadSportz
Kathmandu, Nepal
madsportz.int@gmail.com

For product support, you can also use the contact options listed on our website footer.